Introduction

At NU:U Body, we are committed to protecting your privacy and personal information. This Privacy Policy outlines the types of data we collect, how we use and protect it, and your rights concerning your personal information. By accessing our website or using our services, you consent to the terms described in this Privacy Policy.

1. Information We Collect

We may collect and process the following types of personal information:

• Contact Information: Including your name, email address, phone number, and address when you book a treatment or contact us.
• Payment Information: Payment details used for purchases and bookings, processed securely through third-party payment processors.
• Technical Information: Such as IP address, browser type, and usage data to improve our website and services.

2. How We Use Your Information

Your personal information is used to:

• Process bookings, appointments, and payments.
• Communicate with you regarding your appointments, answer inquiries, and provide customer support.
• Improve our services, website, and customer experience.
• Send you updates, offers, and other relevant information, if you have opted to receive these.

3. Sharing Your Information

We may share your information with trusted third parties, including:

• Service Providers: Who assist us in processing payments, managing bookings, and operating our website.
• Legal Requirements: When required by law or in response to valid requests by public authorities (e.g., a court or government agency).

We do not sell or rent your personal information to third parties.

4. Data Security

We use technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or method of electronic storage is entirely secure.

5. Data Retention

Your personal data is retained only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. When no longer needed, your data will be securely deleted or anonymized.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Rectify inaccurate or incomplete information.
• Request deletion of your data, subject to legal and contractual restrictions.
• Withdraw consent where applicable.

To exercise any of these rights, please contact us at info@nuubody.co.uk.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You may control the use of cookies through your browser settings.

8. Children’s Privacy

Our services are intended for adults and are not directed at children under the age of 16. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review this policy periodically. Your continued use of our website after any changes will signify your acceptance of the modified terms.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

NU:U Body

Address: 177 Newmarket Road, Cambridge, CB5 8HA
Email: info@nuubody.co.uk